Privacy Policy

Information We Collect Directly from You

We collect your name, contact information, financial, payment, or billing information, and other information that you choose to provide to us when you visit our Sites, join our email list, contact us, create an account, apply for, or subscribe to our Services, or interact with us for other purposes. We may also ask for other information such as log-in information for your account, date of birth, Social Security number, or driver’s license number to authenticate your identity or if a credit check is needed. We may collect information from the subscription process even if you do not end up subscribing.

Information We Automatically Collect when you use our Sites or Services

When you visit our Sites, we automatically collect technical information such as the type of browser you are using, your IP (Internet Protocol) address, your activities on the Sites, the type of device you are using, the time and date of your visit, your zip code, and other information we collect through cookies and similar technology. We may collect this information on our own or by using suppliers like analytics service providers.

When we provide our Services, we may automatically collect information about how the Services are used. When you use our Internet services, we may collect technical information about Internet usage, such as the IP address and the access volume, activities, and times. We may also gather technical details from the device you use to connect to the Internet, such as the number and types of devices connected to your home network and whether your devices are connected via Wi-Fi or other technology.

We use the information we collect to operate our business and to improve your experiences. Below are some examples of such uses:

To respond to your questions when you contact us;
To set up your account and provide our Services to you;
To bill and collect for our Services;
To operate, personalize, and improve the Sites and Services;
For troubleshooting purposes to identify and fix a service issue;
To provide customer support;
To send updates and offers to you; and
To comply with the law; and
To keep our Sites and Services secure.

When the law allows, we may share the information we collect:

With third-party service providers who process information on our behalf, such as companies that help us market and operate our Sites and Services;
With consumer reporting agencies in some cases, such as when an account is in collections;
With other carriers and service providers, when required by law, when you have provided permission, to help them provide and bill for services, or when we suspect fraud, harassment, threats, or similar activity;
To prepare for or carry out a corporate sale, merger, or acquisition, or other transfer of all or part of our assets;
Because of a subpoena, court order, governmental inquiry, or other legal process or as otherwise permitted or required by law;
To protect our rights or the rights of others, or for safety or security reasons; and
With your consent or direction, or under other privacy notices we give you.

JTN Does not sell data we collect through our services.

We take the security of our customer information seriously. We do several things to protect it:

We have administrative, physical and technical controls to safeguard it.
We train our employees in the importance of protecting it.
We require businesses that act on our behalf and have access to our information to keep information about you confidential and secure.

Like most companies, while we have security measures and policies in place to protect against the unauthorized access, misuse and disclosure of information under our control, we cannot guarantee that your information will never be disclosed in a manner inconsistent with our policies and practices or that our safeguards will prohibit all attempts to defeat these measures.